Customer Service and Creative Order Management

Salary
£1,200 per month
Hours
9am-5pm
Position Type
Temporary
Location
SW17 Wimbledon
Closing Date
23/09/2019
Advert expires on
20/09/2019

Atlas & I - Personalised Gifts

Main Duties

· Providing efficient and timely responses to enquiries from various channels such as live chat, email and third-party websites.


· Creating bespoke map designs for customers and offering advice on the best gifting solutions.


· Manage packing and quality control of orders dispatched in house.


· Liaising with couriers to organise collections and deliveries. 



· Assisting with social media and online marketing.



· Telephone sales support, providing customers with an excellent customer service experience. Going above and beyond what is required and ensuring they are updated regularly regarding ongoing enquiries. 


Skills and Experience

· Organised and proactive. 



· Proficiency in Adobe Photoshop on Mac is essential.



· Polite and competent customer service approach. 



· Excellent written and verbal English language communications skills, impeccable telephone manner and warm writing style. 



· An eye for creative layout and product design. 



· A quick learner who works diligently, with the ability to independently solve problems.


· Fast and efficient, relishing attention to detail.