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Argent BXT Pavillion - General Manager & Welcome Host Brent Cross Visitor Pavilion

£37,000 per annum
40 hours a week
Position Type
Full Time
Brent Cross, London
Closing Date
Advert expires on

KX Recruit

Main Duties

Employment: Permanent, full time
Reports to: Steve Alderson, Marketing & Comms Lead Brent Cross
Location: London, Brent Cross

Argent Related is a well-established urban property developer, known for delivering large high quality regeneration projects, and multi-award-winning public spaces.

It has exciting and ambitious plans, in partnership with Barnet Council, to develop a new 180- acre Park Town at Brent Cross. For further information click here

A General Manager & Host is sought to set up and operate a brand new, 158 sq m purpose-built Visitor Pavilion. The Pavilion is located on the development site, and will become the go-to destination for all who wish to find out more about the future of Brent Cross; members of the public, local school and community groups, visiting professionals, clients, stakeholders and colleagues.

This is a new role, and you will be responsible for creating a safe, welcoming, and professional atmosphere that meets the needs and expectations of its many and diverse visitors. An early priority will be to set up policies and procedures relating to the day-to-day running of the space and to any events that may be planned.

You will need to work autonomously, to lead a small team, and to quickly develop your local knowledge of the development plans. An engaging and clear communicator, you will present the scheme to visitors in the exhibition space using both the latest technology, and the architectural scale model of the area.

Day-to-day supervision of the security and housekeeping staff, and for back-of-house operations will fall under your remit.

The space is shared with a small café, and with residential sales and office lettings staff, each of whom have separate spaces within the building. Liaison with these separate but related parts of the Pavilion will be necessary to facilitate the smooth coordination of the various activities and events taking place. The Pavilion will be open 9 am – 6 pm Wednesday – Sunday except for Thursday when it will remain open until 8 pm. It will be closed on Monday and Tuesday.

We aim for staff to occupy the Pavilion by w/c November 8, and to open the doors to the public from w/c November 15. A series of launch events are set to take place later on that month, into December.

The position reports to the Marketing and Communications Lead for Brent Cross Town.

Skills and Experience



On a project of such scale and complexity, we anticipate that duties will necessarily evolve as the project moves forward.

Required skills and experience

  • Experience of managing a small event, exhibition or public space, or similar.
  • Line management experience.

You will need;

  • The ability and confidence to work autonomously in a new role
  • Line management and staff development skills.
  • Excellent written and verbal communication skills.
  • Ability to meet deadlines in a dynamic environment.
  • Up-to-date technology skills.
  • Such other duties as the Partnership may reasonably require from time to time, and as may be notified to you.


  • Whilst no formal qualifications are required for this role it would be helpful to have a working knowledge of the Health and Safety at Work Act.

Other Skills and Knowledge

  • Work at all times with reasonable care to ensure the health and safety of yourself, your colleagues, and all visitors.
  • Co-operate with your employer, understand the company’s health and safety policies, and undertake any training as required.
  • Work to uphold the health, safety, environmental and quality standards expected in the offices and around the development. This includes identifying, reporting and resolving issues where possible.
  • Use internal systems effectively and follow internal processes as required; follow Argent’s Information Management principles of “single source of truth”, ownership of data, record keeping and consistent taxonomy.


Promoting and supporting diversity and inclusion and living our values in the workplace is essential for our success as a growing business. It’s about valuing everyone in the organisation as an individual, attracting new talent, staying close to our customers and creating an inclusive environment where everyone feels able to participate and achieve their potential.

If your application is successful and you need us to make adjustments to our recruitment process, please let us know and we try our best to support you.