WORKSHOP & SALES ASSISTANT (Part-Time)

Main Duties

WHAT YOU’LL DO

Your core focus:

Sell at trade shows or craft events

• Engage visitors, demonstrate products, explain techniques, handle sales
• Test products with real customers and gather feedback during launch phase
• Set up displays, manage inventory, represent the brand independently
• Create an inviting event and show experience that draws people in

Run silk embroidery workshops

• Teach beginners silk shading techniques at partner venues (museums, galleries and institutions)
• Demonstrate stitching methods, guide participants through their first double-sided embroidery
• Manage workshop materials, troubleshoot problems, create a supportive learning environment
• Deliver sessions that feel special—not generic craft classes

Support the business as it grows:

• Help with partnership communications
• Create behind-the-scenes content for social media from markets and workshops
• Manage customer bookings and communications
• Assist with event logistics and general startup operations
• Be proactive at contributing ideas—at this stage, good suggestions actually get implemented

Skills and Experience Required

WHO WE’RE LOOKING FOR

Essential:

• Confident engaging strangers and explaining value (you can sell without feeling pushy)
• Teaching or facilitation experience (tutoring, leading workshops, explaining techniques clearly)
• Genuine interest in hand embroidery or textile craft (this should excite you, not just pay you)
• Comfortable presenting to groups and working independently at events
• Organised and self-starting

Highly valued:

• Hand embroidery knowledge (British goldwork, Chinese silk shading, crewel, Japanese techniques—any style)
• Craft market, trade show, or retail experience
• Workshop delivery or teaching background
• Social media content creation skills (filming process videos, behind-the-scenes)
• Customer service or e-commerce experience in premium or cultural settings

Disability Confident Employer

We can confirm that we are a Disability Confident Employer (Level 1-3) who can welcome a wide-range of disabled applicants within our level of training.

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.