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Sales Associate

Salary £13.85 per hour
Hours 2-5 days per week
Location Marylebone, W1G 8JQ
Closing Date 19 October 2025
Position Type Full Time
Advert expires on 19 October 2025

Main Duties

Responsibilities will include but are not limited to:

  • Daily operations of the store in Marylebone including customer service, inventory of stock and merchandising.
  • Welcoming all customers to the store offering comprehensive knowledge of products, providing compelling stories alongside brand and product guidelines, maintaining the highest level of customer service.
  • Assisting with any queries customers may have and provide expert advice to them when requested in-store, online and via telephone.
  • Close control of stock management and POS system and assisting with Stocktake when required.
  • Ensuring visual presentation (including visual merchandising), store maintenance and housekeeping is kept to the brand’s desired standard, both on and off the shop floor.
  • Collaborating with other team members on social media engagement and online marketing as well as occasional tasks including content creation and email communication.
  • Work to individual targets and workflow as well as providing support to management and other team members when required.
  • Understand the need for changing priorities and required work to be finished on time, occasionally continuing outside basic working hours to meet the needs of the business and which may also include extended travel.
  • Work independently within the store for periods of time.

We Offer:

  • Permanent employment (subject to 6 months’ probation period)
  • Competitive salary
  • 28 days annual leave
  • Staff discount
  • Staff training
  • Pension option

Job Types: Permanent; full-time and part-time roles available

Skills and Experience Required

About you:

  • Passion for creativity with knowledge of fragrance preferred.
  • Experience in luxury retail preferred.
  • Motivated, confident, collaborative.
  • Flexible and reliable.
  • Loves to provide excellent customer service.
  • Able to multitask and solve issues smoothly.
  • Agile with an open mindset.
  • Keen to work towards individual targets.
  • Comfortable working alone within a retail environment.
  • Enjoys learning and sharing product knowledge with customers and team.
  • An interest in fragrance with up-to-date knowledge of key trends.
  • Proficient with social media including Instagram, Facebook and TikTok.
  • Smart in appearance and individual flair.
  • Additional language skills welcomed.

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.