Retail Assistant

Main Duties

Sales:

• Proactively driving sales & hitting monthly targets.

• Reporting to SB and the production team on sales as well as offering weekend analysis and insights.

• Maintaining a good product knowledge to be able to offer advice.

Stock Management:

• Responsible for updating the digital database.

• Working alongside the shop manager & the production team on customisable stock.

Studio Assistance

• Managing the cleaning and maintenance of the shop during weekends.

• Assisting on all practicalities such as flowers, hospitality etc.

Customer Care

• Assisting with any enquiries online inclusive of social media, WhatsApp and email as well as In-Store

Marketing

• Assisting our Head of Comms to implement marketing initiatives – events, social media content, window displays and such like

Please note that weekend work is an essential component of this role. 

Skills and Experience Required

What we Require: The weekend sales assistant will be responsible for assisting the shop manager on Saturday’s & Sundays in the running of our Elizabeth Street retail space. This is a role for someone with experience in offering knowledgeable, warm and effective customer service in the fine jewellery industry. The right candidate will be a natural sales associate, keen to work in a team and support in person sales of SB Ready to Wear. Knowledge & prior experience within jewellery and gemstones is beneficial but not essential.

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.