Fabric Shop / Creative Sales Assistant

Main Duties

Ray Stitch is a fabric shop, haberdashery and sewing school in Islington with a team of 5 – 6 shop staff and 4 – 6 workshop leaders.

We are seeking an assistant who will be required to serve and advise customers in the shop and take part in general duties associated with stocking and maintaining a busy shop.If you are a big fan of fabric and sewing and have very good customer service skills, this is the job for you.

Your responsibilities will include:

– Serving customers and helping with customer queries.

– Managing and reordering stock in the shop.

– Managing and up-keeping all display areas in the shop.

– Checking stock levels on Shopify.

– Uploading products and images to Shopify.

– Putting together online orders.

– Assist in all general shop duties alongside other staff.

Skills and Experience Required

A good knowledge of fabrics and a keen interest in sewing is essential as you will be expected to advise customers on suitable fabrics, help fix their stitching problems and respond to a wide range of sewing related queries. Experience in a customer facing role would be useful but not necessary although a friendly and helpful attitude and excellent customer service skills are important.

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.