Digital Assistant for E-commerce & Handmade Moroccan Homewares

Main Duties

We are a fast-growing e-commerce business based in Fulham, specialising in handmade Moroccan homewares. Working closely with skilled artisans, we create thoughtfully designed, high-quality pieces rooted in craftsmanship and tradition. As the business continues to grow, we are looking for a proactive and organised Digital Assistant to join our small, creative team.

This is a highly varied, hands-on role with genuine room to grow. You’ll support the day-to-day digital operations of the business and gain exposure across multiple areas of e-commerce, marketing, and brand development. The role will begin part-time, with the intention of progressing to full-time as the company grows and the right candidate develops with us.

The Role

You will assist across a broad range of activities, including:

• Supporting customer service enquiries via email and online platforms
• Assisting with the planning, preparation, and execution of photoshoots
• Helping manage wholesale enquiries and partner communications
• Supporting and developing email marketing campaigns (Mailchimp), including content creation and scheduling
• Creating and assisting with digital content for web, email, and social channels (Instagram, TikTok)
• Supporting e-commerce management across Shopify and Squarespace
• Assisting with paid advertising across Meta and Google Ads, including basic reporting and optimisation
• Helping manage and update product listings, website content, and digital assets
• Supporting TikTok Shop setup, content, and order flows as the channel develops

Skills and Experience Required

About You

• Some relevant experience in e-commerce, digital marketing, or a similar role is preferred
• Confident picking up new systems and processes, with the ability to learn on the job within reason
• Highly organised, proactive, and comfortable taking initiative
• Strong written communication skills and attention to detail
• Genuine interest in e-commerce, digital marketing, content creation, or interiors
• Familiarity with (or willingness to learn) tools such as Mailchimp, Shopify, Squarespace, Instagram, TikTok, Meta Ads, and Google Ads

Why Join Us

• Opportunity to grow with a small, ambitious, design-led brand
• Exposure to all areas of a modern e-commerce business
• A role that can evolve as your skills and interests develop
• Progression to a full-time position for the right candidate

If you’re looking for a varied role where no two days are the same, and you’re excited by the idea of growing alongside a creative, values-led business, we’d love to hear from you. This opportunity is Part-Time with potential to grow into a Full-Time role.

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.