Customer Experience Team Member

Main Duties

You will work as part of a team of Customer Experience Team Members. You will report to the Customer Experience Manager, Supervisors and Duty Manager on shift.

This is a varied role which involves working in all areas of the front of house operation, which for the production of Paddington the Musical involves ushering, bar service, greeting arrivals, ticket checking and food service.

Evening and weekend availability is essential for this role.

Please note, your role may involve working with children or vulnerable people.

Skills and Experience Required

• You understand the impact of your role on the customer experience
• Experience in bar or food service environments
• You thrive in a busy and ever-changing environment
• You have a great work ethic and care about always delivering the highest possible standards
• You communicate effectively and are an outstanding team player
• You are proactive, decisive and get things done
• You think creatively
• You are driven by ambitious targets and ground-breaking concepts

Disability Confident Employer

We can confirm that we are a Disability Confident Employer (Level 1-3) who can welcome a wide-range of disabled applicants within our level of training.

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.