not just a shop product open call
Our not just a shop open call is now open for submissions from all current UAL students, graduates and alumni! not just a shop sells a wide range of gifts, cards and wrapping paper, exclusively made by UAL students and graduates. Makers can apply through one of two routes for the opportunity to be stocked in our online and retail shops.

Customer Experience Team Member

Salary £12.85 - £13.10 per hour
Hours Varied hours
Location WC2H 9ND
Closing Date 22 February 2026
Position Type Part Time
Advert expires on 22 February 2026

Main Duties

As part of our Customer Experience Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. You’ll ensure we meet our financial targets by making customers want to return and by selling products and packages

Skills and Experience Required

If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.  You do need to be aged 18+ for this position. 

Disability Confident Employer

We can confirm that we are a Disability Confident Employer (Level 1-3) who can welcome a wide-range of disabled applicants within our level of training.

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.