Communications & Campaigns Officer

Main Duties

Communications

• Support efficient workflow across the organisation’s communications function by monitoring Possible’s general contact inboxes and internal Slack channels and triaging messages and requests.
• Provide administrative support to the Head of Communications, such as scheduling, preparing agendas, research etc.
• Work with our Content Creation and Social Media Officer and our campaigners to workshop and create engaging written, visual and video content to promote Possible’s work.
• Support the delivery of a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, TikTok) to grow a network of online supporters.
• Support the management of supporter data and email communications in our CRM, Engaging Networks.
• Track engagement metrics of online content across our website, social media platforms and email communications, prepare reports on KPIs and make suggestions for improvement.
• Attend regular communications team meetings and represent the team in other meetings as required.
• Support communications team members with other tasks as required.

Campaigns

• Provide administrative and organisational support to the campaigns team.
• Support coordination and information sharing between the campaigns and communications teams to help keep projects aligned and on track.
• Assist with stakeholder email communications to keep Possible’s partners updated and engaged in our campaigns.
• Maintain the impact log spreadsheet using team updates shared in Slack.
• Help prepare document templates for quarterly board reporting.
• Support campaigns team members with other tasks as required.

Organisational involvement

• Play an active role in keeping Possible a supportive, inspiring and anti-oppressive place to work.
• Represent Possible at public events and meetings where appropriate.
• Participate in regular and ad hoc team meetings and training.
• Adapt your role within the team as appropriate, providing support and input to other campaigns and projects as necessary.
• Participate in organisational strategy development and reviews.
• Be a team player e.g. skill sharing, chipping in on communal tasks and helping each other out where able.

Skills and Experience Required

To make our shortlist, you’ll need:

• An interest in public engagement with climate action and climate justice – You will have experience or an active interest in inspiring people across the UK from all backgrounds to take climate action.
• A commitment to Possible’s mission, values and anti-oppression work – Doing your bit to help create a working environment that is inclusive and allows our team, supporters and the communities we work with to thrive.
• Demonstrable experience in conducting administrative tasks to a high standard, including calendar scheduling, note taking, record-keeping and electronic filing.
• Demonstrable written and verbal communications skills, with the ability to adapt style for a range of audiences including staff, external partners, supporters and lay people.
• Excellent attention to detail and organisational skills, able to manage a varied workload and use tools, processes and systems to prioritise and progress multiple projects.
• Experience of creating engaging, campaign-centred content, particularly short-form video, for a range of digital platforms, including websites, social media platforms and email.
• Basic video filming and editing skills and the enthusiasm to develop these further.
• Knowledge of website content management systems (CMS) and  customer relations management (CRM) databases, or the ability to learn relevant skills quickly.
• Knowledge of design software and content scheduling tools or the ability to learn relevant skills quickly.
• Some experience of project-based working, such as working with different stakeholders across a project, and managing contingencies and deadlines, or enthusiasm to upskill in this area.
• To be a collaborative team player, able to work with direction from multiple stakeholders and be proactive at identifying and proposing opportunities e.g. process improvement or organisational visibility.
• To be flexible in order to accommodate changing priorities in the organisation while still meeting deadlines.
• To have an enthusiasm to learn from a great team of skilled, experienced and passionate people who come from a range of backgrounds and disciplines.

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.