Supervisor – Stationery Lover

Main Duties

We are looking for a full time Supervisor to join our Flagship Chelsea store. The store is situated on the beautiful Pavilion Road, just a short walk from Sloane Square station.
The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business.
A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun.
We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery.
Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.We love organisation and we keep our store immaculate.

This role would suit someone who is passionate about stationery, reliable and looking to pursue a career in retail. If you love working with people and enjoy being part of a small and hardworking team then please get in touch.

Your duties will include: Inventory counts and adjustments Customer service Training staff on product and workflow knowledge Delegating daily and weekly tasks to the wider team Visual merchandising Quality control of deliveries and allocating overstock space Point of contact when Retail Operations manager is unavailable for staff wellbeing, sickness etc Communicating with our Merchandiser for stock needs Weekly trade reporting, particularly when the manager is on holiday Involvement with recruitment

Skills and Experience Required

We like working with people who are efficient and like to get things done to a high standard. We’re a small business so we all chip in with everything that goes on in a stationery shop. We adore people who will bring passion for our products, confidence, initiative and positivity to the store. We are super proud of our high levels of customer care. Everyone who comes into the store gets a genuinely warm welcome with a smile and a hello. Our customers are our guests and if you have a naturally friendly attitude you’ll fit right in – we can’t wait to meet you!

Experience required: Must have previous middleweight-level retail experience

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.