Part Time Retail Sales Executive for Oliver Spencer

Main Duties

We have an exciting opportunity to join Oliver Spencer’s London retail team as a Part Time Sales Associate. We’re looking for motivated, entrepreneurial, energetic people to embody our ethos and be ambassadors for the brand, providing a first class customer experience. You will be passionate about building customer relationships, and an enthusiastic storyteller about our products. We work hard and have fun as a team in a retail environment that is always presenting new and exciting challenges. Everyone has a voice and an input into the success of the brand, which is what makes working at Oliver Spencer so unique. Does that sound like something you want to be a part of?

The benefits we can offer you:

• Rewarding commission structure
• Monthly & seasonal bonus scheme
• Generous seasonal clothing & Staff discount
• Cycle to Work Scheme
• Monthly team socials

As a Sales Associate at Oliver Spencer, your core responsibilities will be as follows:

• Exceed expectations in customer service, providing a unique and special experience for new and returning customers.
• Understand the product and pay close attention to detail on fit, construction and technical specifications. Show ability in translating your understanding of these things and communicating them on the shop floor to customers.
• Show excellent written and verbal communication with other members of staff and customers; making sure customer and store issues and enquiries are dealt with efficiently and fed back through the necessary channels.
• Ensure frequent stock replenishments are carried out from the stock room to ensure goods sold are available to re-sell.
• Help maintain a clean and safe shopping and working environment, adhering to housekeeping standards at all times.
• Assist with weekly deliveries of stock from the warehouse and other stores.

Skills and Experience Required

Here’s what you’ll need:

• A passion for style, menswear, design, and the Oliver Spencer brand.
• Individual flair! The robots will have to wait.
• Flexibility, reliability and excellent communication skills.
• Experience providing exceptional customer service in a retail environment.

Your primary places of work will be at our stores on Berwick Street (Soho), Calvert Avenue (Shoreditch) and Lambs Conduit Street (Holborn) and your working hours will be 2-4 days Mon-Sat 9:30am – 6:30pm and on Sunday 11.30am – 5pm

Equal Opportunities Statement

We are an Equal Opportunities Employer and welcome applicants from diverse backgrounds, regardless of their race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity and caring responsibility. We are committed to offering a working environment where everyone is valued and feels appreciated.